Privacy Policy

At Hitek Direct (ABN: 80 116 155 755) we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or purchase our services/products.

1. Information We Collect

We only collect personal information that is reasonably necessary to conduct our business operations. This may include:

  • Contact details (such as your name, email address, phone number, and billing address).

  • Payment details (processed securely through our third-party payment processor, Stripe; we do not store your credit card details on our own servers).

  • Any communications you send us directly via email or phone.

2. How We Use Your Information

We use the information we collect strictly to:

  • Deliver the products or services you have requested.

  • Process your payments securely.

  • Communicate with you regarding your transactions, inquiries, or support requests.

  • Comply with our legal and regulatory obligations in Australia.

3. Sharing Your Information

We never sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers necessary to run our business, such as Stripe and PayPal to process your financial transactions.

4. Data Security

We take reasonable steps to ensure your personal information is secure. Our website utilizes HTTPS encryption to protect your data during transmission. While we do our best to protect your information, no data transmission over the internet can be guaranteed as 100% secure.

5. Accessing Your Information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, or to ask that we correct any inaccuracies.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

privacy@hitekdirect.com.au